1. Introduction
BuildMentions ("we", "our", "us") is committed to protecting the privacy of our clients, website visitors, and contacts. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
BuildMentions is the data controller responsible for your personal data. Our registered address is 14 Whitmore Road, London, SE1 4QF. If you have questions about this policy, please contact us at hello@buildmentions.com.
3. Information We Collect
We may collect the following categories of personal data:
- Identity data: name, job title, company name
- Contact data: email address, telephone number, postal address
- Technical data: IP address, browser type, operating system, and browsing behaviour on our website
- Transaction data: details of services purchased and payment information
- Communication data: records of correspondence between you and BuildMentions
4. How We Use Your Data
We process your personal data for the following purposes:
- To provide and manage our services, including brand mention campaigns and digital PR
- To communicate with you about your account, campaigns, and our services
- To send marketing communications where you have opted in to receive them
- To comply with legal and regulatory obligations
- To improve our website and services through analytics
5. Legal Basis for Processing
We process your data on the following legal bases: (a) performance of a contract with you; (b) our legitimate business interests, provided these do not override your rights; (c) your consent, where applicable; and (d) compliance with legal obligations.
6. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers who assist in delivering our services, such as hosting providers, analytics platforms, and payment processors. All third parties are contractually required to process data in accordance with UK GDPR.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client data is typically retained for six years following the end of a contract to comply with UK tax and accounting regulations.
8. Your Rights
Under UK GDPR you have the right to: access your personal data; rectify inaccurate data; request erasure of your data; restrict processing; data portability; and object to processing. To exercise any of these rights, contact us at hello@buildmentions.com.
9. Cookies
Our website uses essential cookies to ensure basic functionality and analytics cookies to help us understand how visitors use the site. You can manage your cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the most recent revision.